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Case Studies: Proven Impact on PPEs & Preventive Care Gaps
Proven Results • Real Impact
Discover how UrgentCare2Go® delivers measurable improvements in healthcare outcomes, cost reduction, and patient satisfaction across diverse payer populations. Real results from real partnerships across Texas.
Transforming Healthcare Outcomes
Explore our comprehensive case studies showcasing measurable improvements in patient care, cost reduction, and operational efficiency across Texas healthcare networks.
Reducing ER Utilization (PPVs)
CHALLENGE
A Texas Medicaid managed care plan identified a large number of members using the emergency room for non-emergent conditions such as upper respiratory infections, urinary tract infections, and minor injuries.
SOLUTION
UrgentCare2Go implemented a hybrid house call + telemedicine diversion program for members flagged as high ER utilizers. Members were educated on alternative access points and enrolled in our 24/7 service.
RESULTS
- 38% reduction in non-emergent ED visits among enrolled members
- Average cost savings: $842 per diverted ER encounter
- Member satisfaction: 94% reported they would choose UrgentCare2Go again instead of the ER
Preventing Avoidable Admissions (PPAs)
CHALLENGE
High inpatient admissions for asthma and diabetes complications were driving medical loss ratio (MLR) up for a regional Medicaid plan.
SOLUTION
UrgentCare2Go deployed mobile providers and respiratory specialists to intervene early, combined with remote monitoring for diabetic patients. Patients received house call follow-ups and personalized care plans.
RESULTS
- 26% decrease in asthma-related admissions
- 31% fewer diabetes-related hospitalizations compared to baseline
- Estimated $1.2M in savings for every 1,000 high-risk members
Lowering Readmissions (PPRs)
CHALLENGE
Hospital readmission rates within 30 days of discharge were above state benchmarks for CHF, COPD, and pneumonia patients.
SOLUTION
- In-home visit within 48–72 hours
- Medication reconciliation and education
- Telehealth check-ins at 1 week and 2 weeks
- Coordination with primary care
RESULTS
- 42% reduction in 30-day readmissions for targeted conditions
- Improved HEDIS follow-up rates for post-discharge care
- Increased patient engagement with their PCPs for ongoing management
Closing Preventive Care Gaps (HEDIS Measures)
CHALLENGE
A Medicare Advantage plan faced declining STAR ratings due to missed preventive measures (cancer screenings, immunizations, diabetes testing).
SOLUTION
UrgentCare2Go integrated gap closure visits into our house call model. Nurses and providers delivered screenings, immunizations, and labs during home encounters, with direct data feeds back to the plan's quality team.
RESULTS
- +21% increase in colorectal cancer screening compliance
- +18% increase in flu vaccination rates
- +24% increase in diabetes patients completing HbA1c testing
- Plan's STAR rating improved in 3 major HEDIS categories within 12 months
Employer-Sponsored Medicaid Population
CHALLENGE
An employer group within a Medicaid plan had high absenteeism tied to avoidable urgent care and ER visits.
SOLUTION
UrgentCare2Go rolled out on-site and at-home care access, plus mobile vaccination clinics.
RESULTS
- 30% fewer ER visits among covered employees
- Significant productivity gains reported by employer (2 fewer sick days per employee)
- Positive ROI for the payer and employer group
Measurable Results That Matter
These case studies demonstrate UrgentCare2Go's ability to deliver measurable ROI, improve quality metrics, and enhance patient satisfaction across diverse healthcare populations. Our integrated approach to preventive care, emergency diversion, and readmission prevention creates sustainable value for payers while improving health outcomes.
38%
ER Reduction
42%
Readmission Reduction
$1.2M
Savings per 1K Members
94%
Patient Satisfaction
At UrgentCare2Go®, we accept most major insurance plans including Medicare and Texas Medicaid using our billing company DK Physicians PLLC.
Providers
Meet Our Medical Staff
Z-2-H Family Med & Urgent Care Clinic®
provides comprehensive healthcare services for every member of your family, from the youngest to the oldest.
Our dedicated team includes Board Certified Family Medicine physicians and Physician Assistants
Nilesh
Nangrani
Family Medicine / Urgent Care
Des Moines University College
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Austin Office
Brownwood Office
Dallas-Fort Worth Office
El Paso Office
Houston Office
San Antonio Office
Lyndsey
Gonzalez
Family Medicine / Urgent Care
Baylor College of Medicine
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Austin Office
Brownwood Office
Dallas-Fort Worth Office
El Paso Office
Houston Office
San Antonio Office
Keali
Mullins
Primary Care / Internal Medicine
Maryville University
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Austin Office
Brownwood Office
Dallas-Fort Worth Office
El Paso Office
Houston Office
San Antonio Office
Saji
Pillai
Internal Medicine
Dr. B. R. Ambedkar Medical College
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Austin Office
Brownwood Office
Dallas-Fort Worth Office
El Paso Office
Houston Office
San Antonio Office
Aanchal
Shrestha
Family Medicine / Urgent Care
Arcadia University
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Austin Office
Brownwood Office
Dallas-Fort Worth Office
El Paso Office
Houston Office
San Antonio Office
Ali
Busoul
Family Medicine
Texas College
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Austin Office
Brownwood Office
Dallas-Fort Worth Office
El Paso Office
Houston Office
San Antonio Office
