Mobile Urgent Care for Delta Centrifugal Employees

Mobile EHN Medical Care Delivered to You

Feeling sick or dealing with a minor injury is difficult enough without having to travel across town and wait in a crowded clinic. UrgentCare2go™ brings professional medical care directly to eligible patients at home, work, or another approved location.

Delta Centrifugal, LLC employees enrolled in the Base Plan or Accelerated Plan may have access to participating providers through the EHN Preferred Network. If you are unsure whether mobile care is included in your benefits, verifying your coverage before scheduling can help you understand your expected costs.

Visit the UrgentCare2go Website to explore available services and eligible Texas service areas.

Understanding Your Delta Centrifugal Benefits

Both the Base Plan and Accelerated Plan list:

• A $15 copay for primary care visits

• A $15 copay for specialist visits

Copays may vary according to the provider’s network status. These amounts also do not automatically confirm how a mobile urgent care visit, laboratory service, medication, or medical supply will be processed.

Before receiving care, review the 90 Degree Benefits Insurance Page and confirm that UrgentCare2go participates with your specific Delta Centrifugal plan.

An insurance card does not guarantee coverage or payment. Current eligibility, network participation, medical necessity, prior authorization, and the services provided may affect your final responsibility.

Care for Illnesses and Minor Injuries

UrgentCare2go may be able to help when a health concern needs timely attention but does not require the emergency room.

A mobile medical professional can evaluate many common concerns, including:

• Cold and flu symptoms

• Cough, congestion, or sore throat

• Fever and body aches

• Ear pain or minor infections

• Headaches and migraines

• Nausea, vomiting, or diarrhea

• Urinary symptoms

• Mild allergic reactions

• Rashes and skin concerns

• Minor injuries

• Dehydration related to illness

• Other non-life-threatening conditions

Every patient is evaluated individually. If mobile care is not appropriate, the medical professional will explain whether you should visit a clinic, an emergency room, or another healthcare provider.

Call 911 or go to the nearest emergency room for chest pain, severe breathing difficulty, fainting, confusion, signs of a stroke, uncontrolled bleeding, major trauma, or another life-threatening emergency.

If mobile care may be right for your situation, Check Availability or call (817) 508-8169.

A Quick Step Before Scheduling

The Delta Centrifugal plans are administered by 90 Degree Benefits. Its customer service team can assist with:

• Member eligibility

• Benefit verification

• Prior-authorization requirements

• Claim-status questions

• Copays and other member costs

• Provider-network participation

Call 90 Degree Benefits at (888) 267-4445 or visit the Provider Portal.

When calling, have the member identification number from your insurance card available. Explain that you are asking about a mobile urgent care visit through UrgentCare2go.

Helpful questions include:

• Does UrgentCare2go participate with my specific plan?

• Is a mobile urgent care visit a covered benefit?

• What copay, deductible, or coinsurance will apply?

• Is prior authorization required?

• Are laboratory tests billed separately?

• Are medications and medical supplies covered separately?

• Are there service-area or network restrictions?

Ask for the representative’s name and a reference number for the call. Keep that information with your records in case you have questions after the visit.

Finding a Participating EHN Provider

The Base Plan and Accelerated Plan use the EHN Preferred Network. This network includes Baylor Scott & White Quality Alliance providers who have chosen to participate.

Not every Baylor Scott & White Quality Alliance provider participates in this particular network. Members should verify the provider’s status before receiving care.

To find or confirm a participating provider:

• Visit the EHN Member Portal

• Contact BSWQA Care Navigation at 1-844-279-7589

• Call 90 Degree Benefits at (888) 267-4445

Provide the employer name, plan name, member identification number, and requested service when verifying participation.

What Should Members Know About Specialist Referrals?

The available Delta Centrifugal plan information does not identify a specific specialist-referral requirement. However, referral and prior-authorization requirements may vary depending on the service, provider, and member’s plan.

Before beginning specialist care, contact 90 Degree Benefits at (888) 267-4445 or visit the Provider Portal to confirm whether approval is needed.

Preparing for Your Mobile Medical Visit

Having a few details ready can help make scheduling and benefit verification easier. Please prepare:

• Your Delta Centrifugal insurance card

• A photo identification card

• A current medication list

• Known medication or food allergies

• Relevant medical conditions

• A brief description of your symptoms

• The date your symptoms began

• Recent temperature or blood-pressure readings, when available

• Any authorization documents

• The address where care is requested

For scheduling assistance, call UrgentCare2go at (817) 508-8169.

Helpful Claims Information for Medical Providers

Delta Centrifugal claims are administered through 90 Degree Benefits.

Electronic claims: Payor ID IHS07

Mailed claims:

Employers Health Network
P.O. Box 507
Arnold, MD 21012

Providers should verify current claim-submission instructions and member eligibility before submitting a claim.

Care That Fits Into Your Day

UrgentCare2go is here to make non-emergency medical care feel more manageable. Instead of arranging transportation or spending hours in a waiting room, eligible Delta Centrifugal employees and family members can request professional care where they are most comfortable.

When you are ready, Book Today or call (817) 508-8169. Please have your insurance card available so your benefits and network participation can be reviewed before your visit.