JPMorgan Chase Employees Can Access Mobile Care

Your JPMorgan Chase Health Plan Has a Place at UrgentCare2Go

If you work for JPMorgan Chase and the insurance information in your wallet says Centivo Select Plan, we want you to recognize another name too:

UrgentCare2Go.

UrgentCare2Go accepts Centivo Insurance, giving eligible JPMorgan Chase employees and covered plan members access to mobile primary care, urgent care, and other appropriate healthcare services. UrgentCare2Go's current insurance information specifically lists Centivo as accepted and identifies both urgent care and primary care among its services.

That means your existing health benefits may help connect you with care when you need a routine checkup, want to establish primary care, need ongoing healthcare, or have an appropriate non-emergency medical concern.

And because UrgentCare2Go is mobile, appropriate healthcare can come to you at home, work, or another eligible location.

Visit UrgentCare2Go to learn more or Book Now.

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Your Plan Includes $0 Primary Care

Understanding your Centivo Select Plan benefits before you need healthcare can make it easier to know what to expect.

According to the JPMorgan Chase plan information provided:

• Primary Care: $0
• Specialist: $30 copay

Your individual costs can vary depending on the healthcare service, coverage, network participation, and other plan requirements.

For questions about benefits, prior authorization, referrals, or claim status, contact Centivo Customer Service at (833) 543-4676.

You can also learn more about Centivo Insurance.

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Primary Care Is About More Than Sick Visits

Can JPMorgan Chase employees with Centivo use their insurance for primary care?

For eligible Centivo Select Plan members, the plan information provided lists primary care at $0.

Primary care isn't only somewhere to turn when you're sick. It can help you stay connected to your health throughout the year.

Depending on your individual healthcare needs, primary care may involve:

• Routine checkups
• Annual physicals
• Preventive healthcare
• Medication reviews and management
• Blood pressure monitoring
• Appropriate health screenings
• Bloodwork and laboratory testing when medically indicated
• Chronic condition management
• Evaluation of new or changing symptoms
• Follow-up care

UrgentCare2Go currently lists annual physicals, chronic-condition care, bloodwork and screenings, medication management, routine checkups, and other primary care services.

UrgentCare2Go provides mobile medical care that can come directly to you.

Schedule Your Visit when you're ready for care.

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Healthcare That Can Fit Around a Busy Schedule

Between work schedules, commuting, family responsibilities, appointments, and everyday life, routine healthcare can be surprisingly easy to postpone.

A physical gets pushed back. A medication question waits. A symptom you've been meaning to mention doesn't get addressed because fitting healthcare into your schedule feels difficult.

Mobile healthcare can make that process more convenient.

UrgentCare2Go brings eligible medical care directly to patients rather than requiring every healthcare need to begin with a trip to a traditional facility. Its current website describes a simple process in which patients register online, request service, and the care team comes to them.

For eligible JPMorgan Chase employees with Centivo Insurance, this can provide a convenient way to connect with appropriate primary or urgent care while balancing a busy schedule.

Ready for care? Book Your Mobile Visit.

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Establishing a PCP Can Make Future Care Simpler

You don't need to wait until something is wrong before establishing primary care.

Having a PCP gives you a consistent starting point for your healthcare and allows your provider to become more familiar with your health over time.

Your primary care record can help build a clearer picture of your:

• Medical history
• Current medications
• Allergies
• Blood pressure and other health measurements
• Previous laboratory results
• Chronic conditions
• Preventive screenings
• Family medical history
• Previous symptoms and treatments

That history can become especially helpful when something changes.

For JPMorgan Chase Centivo Select Plan members, staying connected with primary care can also be important when specialty care is needed because the plan information provided states that referrals are required for most new specialty care.

Visit UrgentCare2Go to learn more or call (817) 508-8169.

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Annual Physicals Can Help You Stay Connected to Your Health

If you're feeling well and aren't sure where to start, an annual physical can be a useful way to reconnect with routine healthcare.

Your physical may include a review of your medical history, medications, vital signs, preventive needs, existing health conditions, and changes since your previous visit.

It's also an opportunity to bring up things you've noticed throughout the year.

Your provider can review your individual health information and determine what screening, testing, monitoring, or follow-up may be medically appropriate. UrgentCare2Go currently includes annual physicals and routine checkups among its primary care services.

Due for a physical? Schedule Your Visit.

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Ongoing Health Conditions Need Ongoing Attention

Primary care can become especially valuable when you're managing an ongoing health condition.

Depending on your individual healthcare needs, primary care may help with ongoing management of high blood pressure, diabetes, high cholesterol, thyroid concerns, and other chronic conditions.

Follow-up care may involve:

• Reviewing symptoms
• Monitoring health measurements
• Reviewing medications
• Ordering medically appropriate laboratory testing
• Discussing changes in your condition
• Monitoring treatment progress
• Updating your care plan when medically appropriate
• Determining whether specialist care may be needed

UrgentCare2Go lists chronic-condition care, medication management, bloodwork and screenings, and follow-up appointments among its primary care services.

Learn more at UrgentCare2Go.

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Unexpected Health Concerns Happen Too

Not every healthcare need can be planned ahead.

Can Centivo members receive urgent care at home?

UrgentCare2Go accepts Centivo Insurance and provides mobile urgent care for appropriate non-life-threatening medical needs.

Depending on your symptoms and individual medical evaluation, care may be appropriate for concerns such as:

• Allergies and allergic reactions
• Asthma and wheezing
• Back pain
• Bronchitis
• Cough and congestion
• Ear pain
• Fever and flu
• Gastrointestinal concerns
• Headaches
• Nausea and vomiting
• Pink eye
• Rashes and skin infections
• Sinus infections
• Sore throat and strep throat
• Urinary tract infections
• Other appropriate non-life-threatening concerns

These types of concerns are included among UrgentCare2Go's currently listed urgent care services.

A medical evaluation can help determine whether testing, treatment, prescription medication, follow-up, or referral is medically appropriate.

Need care? Book Now.

For severe or potentially life-threatening symptoms, call 911 or seek emergency care immediately.

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Your Centivo Benefits Are Easy to Verify

Even when you know your insurance is accepted, verifying your individual benefits before receiving non-emergency healthcare is important. UrgentCare2Go also notes that insurance acceptance does not mean every service is automatically covered and encourages members to verify their individual benefits.

For questions involving:

• Eligibility and benefits
• Prior authorization
• Individual coverage
• Claim status
• Copays
• Referrals
• Other plan questions

Contact Centivo Customer Service at (833) 543-4676.

For UrgentCare2Go insurance information, visit Centivo Insurance.

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Finding an In-Network Provider

For help finding an in-network provider under your JPMorgan Chase Centivo Select Plan:

• Contact Centivo Customer Service at (833) 543-4676
• Use the JPMorgan Chase Centivo provider resources available through your plan
• Verify current provider participation before receiving non-emergency healthcare

Network participation can change, so confirming that a healthcare provider participates in your specific plan is important.

Ready for mobile care? Book Now.

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Centivo Helps Administer Your Plan

Centivo is the insurance associated with the JPMorgan Chase Centivo Select Plan and may appear throughout your insurance card, benefits information, provider resources, and claims materials.

Claims information provided for the plan includes:

• Electronic Claims: Payor ID #45564
• Mailed Claims:
  Centivo
  P.O. Box 211681
  Eagan, MN 55121

For plan questions, contact Centivo Customer Service at (833) 543-4676.

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Most New Specialty Care Requires a Referral

According to the JPMorgan Chase Centivo Select Plan information provided, a referral is required for most new specialty care.

The plan information provided lists certain exceptions, including:

• OB/GYN
• Behavioral health
• Chiropractic care
• Rehabilitation
• Laboratory services
• X-rays
• Occupational therapy
• Physical therapy
• Speech therapy

Without a required referral, a member may be responsible for the full cost of specialty care.

Referral and prior authorization requirements are not necessarily the same, so members should verify both when applicable.

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Bring Your Centivo Insurance Card With You

When you receive care with UrgentCare2Go, have your current Centivo insurance card available.

It's also helpful to have:

• Photo identification
• Current medication and supplement list
• Medication allergy information
• Relevant recent medical records or test results, if available
• Questions or symptoms you'd like to discuss

Ready to schedule? Book Your Mobile Visit or call (817) 508-8169.

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UrgentCare2Go Serves Communities Across Texas

UrgentCare2Go provides mobile medical care across multiple Texas service areas and brings eligible care directly to the patient's location.

For eligible JPMorgan Chase employees and covered family members, mobile healthcare may make it easier to receive appropriate primary or urgent care at home, work, or another eligible location.

Visit UrgentCare2Go to learn more.

Ready for care? Book Now.

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Your JPMorgan Chase Benefits Can Connect You With Care

The next time you look at your JPMorgan Chase health plan information and see Centivo Select Plan, remember another name:

UrgentCare2Go.

UrgentCare2Go accepts Centivo Insurance for eligible services, and its current Centivo page includes both mobile urgent care and primary care services.

Whether you're establishing primary care, scheduling an annual physical, managing an ongoing condition, or need medical attention for an appropriate non-emergency concern, mobile healthcare can bring appropriate care closer to you.

Learn More: UrgentCare2Go
Insurance: Centivo Insurance
Ready for Care? Book Now or call (817) 508-8169.

 

Individual eligibility, benefits, network participation, copays, referral requirements, prior authorization requirements, covered services, exclusions, and other patient responsibility may vary. Members should verify individual benefits and current provider network participation before receiving care.