Preparing for Your UrgentCare2Go Visit

Simple Steps Before Mobile Care Arrives

You've requested your UrgentCare2Go visit. Now what?

One of the biggest differences with mobile medical care is that instead of getting ready to drive to a medical office, you're preparing for healthcare to come directly to you.

UrgentCare2Go brings eligible medical care to patients at home, at work, or on the go.

The online booking process gets your visit started, but a few simple steps before the medical team arrives can help make your appointment more comfortable and efficient.

If you're searching “How does UrgentCare2Go work?”, “What should I do before mobile urgent care arrives?”, or “How do I prepare for a doctor visit at home?”, here's what to know.

Learn how UrgentCare2Go works:

First, How Does UrgentCare2Go Work?

UrgentCare2Go provides mobile medical care for eligible non-life-threatening healthcare needs.

Instead of automatically traveling to a traditional medical office, patients can begin the process online.

You start by checking your ZIP code for service availability, choosing an available appointment, and entering the requested patient information.

Once you've completed the required booking steps, it's time to prepare for your visit.

You request care online. UrgentCare2Go brings eligible medical care to you.

Check Availability & Request Mobile Care

Choose a Comfortable Space for Your Visit

Before your medical team arrives, think about where you'd like the visit to take place.

UrgentCare2Go recommends having an area with appropriate lighting and enough space for the telemedicine portion of your appointment.

You don't need to create a medical exam room in your house.

A comfortable, reasonably quiet, well-lit space can help provide an appropriate setting for your evaluation.

Try to choose somewhere that gives you enough privacy to comfortably discuss your health concerns.

Have an Adult Present

UrgentCare2Go asks that an adult remain present throughout the visit.

This is especially important when care is being provided to a child or another dependent patient.

If you're scheduling care for someone else, make sure the appropriate adult is available before the medical team arrives and can remain present during the appointment.

Planning for this beforehand can help avoid unnecessary interruptions once the visit begins.

Keep Identification Ready

You don't want to be searching through drawers or wallets when your visit is ready to begin.

UrgentCare2Go asks patients to have the patient's identification or the parent's identification available.

Keep it somewhere easy to access before the appointment.

If you're using insurance for your healthcare services, it can also be helpful to have your current insurance information readily available.

Secure Your Pets Before Care Arrives

Your dog may be incredibly friendly.

Your medical team still needs a safe and distraction-free environment to provide care.

UrgentCare2Go asks patients to secure pets before the visit.

Even pets that are normally calm can become excited, protective, or nervous when unfamiliar people enter their space.

Putting pets in another room or another secure area before the team arrives can help keep everyone safe and allow the appointment to focus on the patient.

Have Your Medication Information Ready

One of the most helpful things you can prepare before any medical evaluation is an accurate medication list.

Include medications you currently take, along with relevant over-the-counter medications or supplements.

If possible, know:

The medication name

The dose

How often you take it

Why you take it

You should also tell your healthcare provider about medication allergies or previous serious medication reactions.

If you aren't sure about a medication name or dosage, having the medication bottle or packaging nearby may help.

Think About Your Symptoms Before the Visit

You don't need to diagnose yourself.

But describing your symptoms clearly can help your healthcare provider understand what has been happening.

Before your appointment, think about:

When did the symptoms begin?

What did you notice first?

Are the symptoms improving, worsening, or staying the same?

What makes them better or worse?

Have you had similar symptoms before?

Have you taken anything for them?

Did the medication or home treatment help?

Are there additional symptoms that developed later?

These details can be especially useful when symptoms have been present for several days.

Write Things Down If You Need To

When you're sick, tired, uncomfortable, or caring for a sick child, it's surprisingly easy to forget something you wanted to mention.

Consider making a short note on your phone before the visit.

You might write down:

When symptoms started
Recent temperatures or other measurements you've taken
Medications you've already tried
Relevant medical conditions
Medication allergies
Recent healthcare visits
Questions you want to ask

You don't need an extensive medical diary.

A few useful notes may help you remember important details during the appointment.

What If You're Scheduling for Your Child?

If the patient is a child, prepare the same types of information you would want available for yourself.

That can include current medications, allergies, relevant medical history, recent symptoms, and any treatments you've already tried.

It may also help to know when the child last ate or drank, particularly when vomiting, fever, or another illness is involved.

Have the appropriate parent or responsible adult available throughout the visit.

What Happens When UrgentCare2Go Arrives?

Once your mobile medical team arrives, your visit will be based on your individual healthcare needs.

UrgentCare2Go uses a mobile care model that can combine an in-person component at your location with a telemedicine provider evaluation.

Depending on why you requested care, your evaluation may include discussion of your symptoms, medical history, medications, and current concerns, along with appropriate vital signs and a focused medical assessment.

Testing may be considered when clinically appropriate and available.

The purpose of the visit is to understand what's happening and determine the appropriate next step for your care.

What Can UrgentCare2Go Evaluate?

UrgentCare2Go provides mobile medical care for many eligible non-life-threatening illnesses, symptoms, and healthcare needs.

Depending on the patient's condition, mobile care may be appropriate for concerns such as:

Cold and flu symptoms
Cough and congestion
Fever
Sore throat
Sinus symptoms
Ear pain
Allergies
Headaches
Nausea and vomiting
Urinary symptoms and UTIs
Pink eye
Skin concerns
Asthma and wheezing
Dental pain
Other eligible non-emergency healthcare needs

UrgentCare2Go also provides additional healthcare options including primary care, lab services, earwax cleaning, and employer services.

Explore UrgentCare2Go Services

What Happens After the Evaluation?

What happens next depends on what your medical evaluation shows.

Your care plan may include treatment recommendations, testing when clinically appropriate and available, medication or a prescription when clinically appropriate, symptom monitoring, follow-up instructions, or referral to another healthcare setting.

Not every patient needs medication.

Not every patient needs testing.

And not every medical condition can be fully managed through mobile care.

Your provider determines the appropriate next step based on your individual medical needs.

What If You Need Additional Medical Care?

Mobile medical care can be incredibly convenient, but it doesn't eliminate the need for hospitals, imaging centers, specialists, or other healthcare facilities.

Sometimes your evaluation may show that you need resources beyond what can appropriately be provided at your location.

For example, additional care may be necessary when a condition requires advanced imaging, specialized testing, procedures, hospital treatment, specialist evaluation, or other facility-based resources.

If that happens, your provider can recommend an appropriate next step.

Don't Wait for Mobile Care During an Emergency

UrgentCare2Go is designed for eligible non-life-threatening healthcare needs.

If someone is experiencing a potentially life-threatening emergency, preparing the house for a mobile visit should not be the priority.

Call 911 or seek emergency medical care immediately.

Emergency warning signs may include severe difficulty breathing, signs of stroke, loss of consciousness, major trauma, uncontrolled bleeding, severe chest pain suggestive of an emergency, or other rapidly worsening or potentially life-threatening symptoms.

Your Quick Mobile Visit Checklist

Before UrgentCare2Go arrives:

Choose a well-lit, appropriate space for your visit.
Make sure an adult will remain present throughout the appointment.
Have patient or parent identification ready.
Secure pets in another safe area.
Gather medication and allergy information.
Have insurance information available when applicable.
Think through when your symptoms started and how they've changed.
Write down important questions you don't want to forget.

Then, you can focus on what matters most:

Receiving appropriate medical care where you are.

Mobile Medical Care Starts With You

UrgentCare2Go changes where healthcare can happen, but your medical team still needs the same important information that helps guide a traditional medical visit.

Knowing your medications, describing your symptoms clearly, preparing an appropriate space, and having necessary identification ready can all help your visit move more smoothly.

And the core UrgentCare2Go process remains simple:

Request your visit online.

Prepare for your appointment.

UrgentCare2Go brings eligible medical care to you.

See the complete process:

How UrgentCare2Go Works

Explore mobile medical services:

UrgentCare2Go.com

Ready to request care?

Book Your UrgentCare2Go Mobile Visit

Frequently Asked Questions

How does UrgentCare2Go work?

UrgentCare2Go allows eligible patients to begin online by checking their ZIP code for service availability, choosing an available appointment, entering the requested patient information, and completing the required booking process. Mobile medical care then comes to the patient's location.

What should I do before UrgentCare2Go arrives?

Prepare a well-lit area with enough space for the visit, secure pets, have identification ready, and make sure an adult will be present throughout the appointment.

Should I have my medications ready?

Yes. Having an accurate list of your medications and medication allergies can help your healthcare provider better understand your medical history.

Do I need to know what's wrong before booking?

No. You don't need to diagnose yourself. Be prepared to explain your symptoms, when they began, how they've changed, and any treatments you've already tried.

Does UrgentCare2Go come to my home?

UrgentCare2Go provides mobile medical care for eligible patients in available service areas, allowing appropriate healthcare to come directly to the patient's location.

What conditions can UrgentCare2Go evaluate?

UrgentCare2Go evaluates many eligible non-life-threatening illnesses and healthcare needs, including cold and flu symptoms, fever, cough, sore throat, ear pain, allergies, urinary concerns, skin conditions, asthma, wheezing, dental pain, and more.

How do I request a visit?

Start by checking your ZIP code and available mobile-care appointments online.

Book Your UrgentCare2Go Mobile Visit

Compliance Statement

This article provides general information about preparing for an UrgentCare2Go mobile medical visit and is not medical advice or a guarantee that a particular service, test, treatment, or medication will be provided.

UrgentCare2Go provides mobile medical care for eligible non-life-threatening healthcare needs. Appointment availability depends on location and current resources. Testing, treatment, medications, prescriptions, referrals, and other services depend on clinical need, provider judgment, availability, and the patient's individual circumstances.

Some medical conditions require facility-based evaluation or additional healthcare resources. UrgentCare2Go mobile medical care is not a replacement for emergency medical services.

Call 911 or seek emergency care for potentially life-threatening symptoms.

UrgentCare2Go.com